Coverdrone has won the Feefo Platinum Trusted Service Award 2025, an independent seal of excellence, which recognises businesses that consistently deliver a first-class customer experience.
But we couldn’t have done it without you, our customers, so we’d like to take this opportunity to thank each and every one of you for sharing your ratings and reviews with Feefo.
Andrew Heath, Director at Coverdrone, said: “It’s great news to hear that Coverdrone has won the Feefo Platinum Trusted Service Award for another year. We’re immensely proud to receive such fantastic recognition for the hard work, dedication and commitment of the entire Coverdrone team to consistently deliver excellent customer service, year after year.
What makes this award extra special for us is that it’s based purely on honest, valuable feedback from our customers. We’re committed to continuing to deliver the highest quality of service and will continue to listen, understand and respond to the need of our customers. Thank you to everyone who took the time to leave us a review. We read every single comment and it really does mean so much to us.”
Congratulating Coverdrone, Tony Wheble, CEO at Feefo, said: “During these economically challenging times, it’s inspiring to see companies like Coverdrone consistently going above and beyond for their customers. The Trusted Service Awards recognise businesses that don’t just meet expectations – they exceed them. These awards celebrate companies that gather genuine feedback and use it to deliver exceptional customer experiences. The dedication shown by this year’s winners sets a benchmark for customer service excellence.”
About the Trusted Service Awards
Feefo established the Trusted Service Awards in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional feedback from their customers. The awards are unique because they truly reflect a business’s dedication to providing outstanding customer service by analysing feedback from real customers.
Working with over 6,500 brands, Feefo is the world’s largest provider of verified reviews, helping both brands and consumers make better decisions, and enabling brands to deliver more personalised experiences.
Consumer confidence continues to grow slowly back to pre-pandemic levels, but consumers remain cautious with their spending. The businesses that stand out will be those who put excellence in their service and weave in a customer advocacy strategy. This award celebrates brands that are delivering standards that go above and beyond.
Feefo has presented Platinum Trusted Service Awards to businesses that have achieved Gold standard for three consecutive years. To receive a Gold Trusted Service Award, businesses must have collected at least 50 reviews with a Feefo service rating of between 4.5 and 5 between 1st January 2024 and 31st December 2024.